GENERAL CONDITIONS OF SALE

1. PREMISES

1.1 The following General Conditions of Sale of products regulate the sale of products on the website www.amohomebeauty.it (hereinafter also the “ Website ” or simply the “ Site ”). 1.2 The owner of the Website is Amo Home & Beauty (hereinafter also the “ Seller ”), VAT number IT 17726051000, with registered office in Rieti - 02100 (Italy), Via Pennina 14, Tel. +39 3519340320, e-mail: info@amohome.it 1.3 By using the Website and/or making any purchase, you automatically accept these General Conditions of Sale of Products. Therefore, we invite you to read these General Conditions of Sale carefully before making any purchase. The “validation click” constitutes an electronic signature. This electronic signature has the same value between the parties as a handwritten signature. 1.4 Please also note that the General Conditions of Sale are subject to change; therefore, we invite you to check them and save or print a copy before making any purchase. Any changes are enforceable from the time of their publication online and are not applicable to contracts stipulated prior to their publication.
2. DEFINITIONS

2.1 In these General Conditions of Sale:
a) “Customer”: means the person who purchases the products from amohomebeauty.it
b) "Consumer Code" means Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014, which constitutes the body of legislation on consumer rights that implemented Directive 2011/83/EU amending Directive 93/13/EEC, Directive 1999/44/EC
and as amended by Legislative Decree no. 130/2015 in implementation of the directive
2013/11/EU.
c) "General Conditions of Sale" means the terms that regulate the sale and purchase of products via the website amohomebeauty.it
d) “Consumer” means, pursuant to art. 3, letter a) of the Consumer Code, “the natural person who acts for purposes other than any entrepreneurial or professional activity he may carry out”;
e) "Contract" means the sales contract concluded between the Seller and the Customer having as its object the products present on the website amohomebeauty.it
f) “Legal guarantee of conformity” means the Guarantee provided for by articles 128-135 of the Consumer Code, applicable exclusively to Consumers.
g) "Order" refers to the Customer's request addressed to the Seller for the purchase of the product present on the website amohomebeauty.it
h) “Product or Products” refers to all products sold from time to time through the amohomebeauty.it website
i) "Purchase Proposal" means the written formalization with which the Customer communicates to the seller the intention to purchase the product present on the amohomebeauty.it website
l) “Website” means the website amohomebeauty.it
m) “Seller” means AMO HOME & BEAUTY
3. CONCLUSION OF THE CONTRACT

3.1 The Contract stipulated between the Seller and the Customer is considered perfected and produces effects only with the acceptance of the Purchase Proposal (or the "Pending" order) by the Seller . The Seller reserves the right, at its sole discretion, to accept or not the Order after checking the availability of the product which is the subject of the Proposal, under the conditions set out in the same. Acceptance of the Order consists in the change of status of the same from "Pending" to "Payment Accepted" . In the event of non-acceptance, the Seller will promptly notify the Customer, by sending an e-mail to the e-mail address indicated by the same or by telephone, communicating the reasons. 3.2 By placing the Order, the Customer automatically declares that he has read all the information provided during the purchase procedure and accepts
the General Conditions of Sale and payment indicated herein in full (even if the Orders have been placed by telephone or by e-mail) . 3.3 If the Customer is a Consumer (i.e. a natural person who purchases the goods for purposes not related to his/her professional activity), once the online purchase procedure has been completed, he/she will print or save an electronic copy (and in any case keep) these Conditions of Sale, in compliance with the provisions of articles 49-51 of Legislative Decree no. 206/05 on distance selling. 3.4 The Seller cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the Purchase Order by the Customer. The Seller cannot also be held responsible for any damage that may occur to the products after delivery to the carrier responsible for their transport, as well as for delays in delivery attributable to the carrier responsible for transport.
4. PURCHASE PROCEDURE

4.1 The Customer may only purchase the Products present on the Site at the time of placing the Order and viewable at info@amohome.it , as described in the relevant information sheets. The technical information present on the site faithfully reproduces that provided by the manufacturers of the goods in their paper catalogues or websites, which can be consulted by the public. The Seller therefore reserves the right to update the technical information of the Products to adapt them to that provided by the manufacturers, without the need for prior notice. It is understood that the image accompanying the descriptive sheet of a Product may not be representative of its characteristics: the Product ordered may differ in colour, size, accessories, etc. compared to the photo. The Seller is not responsible for any errors in the technical, descriptive or photographic sheets, attributable to inaccuracies present on the site or in the paper catalogue of the manufacturer. Before placing the Order, if the Customer is interested in certain characteristics of a Product, it will therefore be his responsibility to contact the manufacturing company to ensure that the chosen product possesses them . 4.2 The correct receipt of the Purchase Proposal is confirmed by the Seller by means of a reply sent via email to the email address provided by the Customer at the time of registration. This confirmation message will contain:
a) all data entered by the Customer (name, surname, address, e-mail etc. etc.);
b) date and time of receipt of the Purchase Proposal;
c) the description of the Product (features, colour, size, price etc. etc.)
d) an "Order Number", to be used in any further communication with the Seller. 4.3 The Customer is therefore required to verify the correctness of his/her Order and to promptly communicate any
inaccuracies by writing to info@amohome.it
4.4 The Customer may check the status of his/her Order by accessing the User Area, under "Your Account". 4.5 The Customer may make changes to his/her Order or cancel it at any time before it is processed, or when the Order is still in the "Pending" status. If an Order is in an advanced processing status, or "Preparation in progress", the Order may be cancelled only if the relevant option is available on the order detail page. An Order cannot be cancelled or modified for any reason if it is in other statuses; without prejudice to the Right of Withdrawal, referred to in point 8 below, for the Consumer. 4.6 However, it is NEVER possible to cancel the Order of a personalized or made-to-measure product. 4.7 Once a Purchase Proposal has been received, the Seller will proceed to verify it for acceptance, as per the previous point 4. In the event of non-acceptance of the Purchase Proposal, the Seller undertakes to promptly notify the Customer. 4.8 All prices on the Site are to be understood as prices to the public, therefore inclusive of VAT , except in cases where the country of destination of the Product is outside the EU . 4.9 The simultaneous access of many users-Customers and the possibility of simultaneous "online" Orders
may change the availability of the Products and/or their price . For this reason, if at the time of the Purchase Proposal a modification is necessary, the Seller will send an email to the Customer communicating all the modifications and/or variations regarding the Product, which will be considered as a new Purchase Proposal . If the Customer does not intend to accept the new Purchase Proposal following the modifications that have become necessary, the Purchase Proposal previously made by the Customer will be cancelled as well as the new one, without the Customer being entitled to any compensation for damages or indemnity in this eventuality. 4.10 For each Order placed on info@amohome.it , the Seller will issue the relative receipt; for its issuance, the information (the billing address data) provided by the Customer at the time of the Order will be valid.

5. PRICES AND PAYMENT METHODS

5.1 The Seller reserves the right to change the price of the Products on the Site at any time. However, the price of the Product included in an Order will not be changed after it has been accepted , except for errors in the indication of the same. 5.2 The payment of the price of the Products, any services and shipping costs may be made by credit card (VISA, MasterCard, Maestro, American Express, Diners Club), PayPal, PostePay or advance bank transfer. 5.3 In the case of payment by credit card , for each Order the debit on the Customer's bank account will occur automatically at the time of the Purchase Proposal and the Order will be considered effective only after the approval of the bank payment centers. Once confirmation of payment has been received, the order will be processed immediately. 5.4 In the case of payment by advance bank transfer , the dispatch or delivery of the ordered goods to the Customer takes place only after the actual crediting of the amount due to the Seller's current account. The bank transfer must be made by the Customer within 7 calendar days from the date of acceptance of the Order, after which the Order is automatically considered cancelled. The reason for the bank transfer must include the Order number , indicated in the Order confirmation email, where the Seller's bank details will also be indicated. 5.5 By choosing to pay with Paypal at the end of the order the Customer will be directed to the Paypal login page. In this case the debit on the Paypal account occurs at the same time as the conclusion of the transaction. Confirmation of payment with Paypal may not be instantaneous but may require a certain amount of time, even a few hours. The payment is considered accepted only when you receive the relevant email from Paypal relating to the transaction just made. In some cases Paypal may request a review of the payment which can last up to 24 hours. In this case the Seller will not proceed with the shipment until Paypal definitively confirms the payment. The review process will be communicated to you via email by Paypal. In case of cancellation of the order, either by the Customer or by the Seller, the amount will be refunded to the Paypal account. 5.6 According to the provisions of the Privacy Policy, the Site does not store the Customer's bank details to ensure greater security in the processing of personal data. The Customer is invited to register and print the payment data, if he wishes to keep the details of his bank transaction.
6. DELIVERY OF PRODUCTS

6.1 Place and method of delivery

6.1.1 The Seller delivers the Products both in the territory of the Italian Republic and abroad. 6.1.2 The delivery of the purchased Products takes place at the postal address specified by the Customer in the Order form
(" Shipping Address "). An extra supplement may be requested by the courier even for deliveries to remote areas (smaller islands, dirt roads, narrow or difficult to reach roads). 6.2 Delivery to the address specified by the Customer in the order form 6.2.1 The Seller will communicate to the Customer,
by sending an email, the date on which the package was handed over to the courier. 6.2.2 The Products ordered will be sent to the postal address specified by the Customer in the order form. Delivery is deemed to be made on the roadside. The installation service for the Products sold is not provided. 6.2.3 In the event of the Customer's absence on the day, time and place agreed with the carrier (and in any case in the event of the Customer being unavailable once the products have been shipped), the goods will be deposited in the courier's local warehouse and the storage status will be opened. Depending on the service offered by the courier, a second passage may be provided without the storage status being opened. As soon as the agofstore.com customer service becomes aware of a storage status, it will promptly contact the Customer in order to organize a new delivery attempt. In the event that the delivery attempt following the contact of customer service is also unsuccessful, or in the event that the Customer does not respond to the attempt to contact customer service, the goods will be returned to the Seller and the Customer will be notified of this circumstance by email. The Customer acknowledges that, after fifteen (15) days from when the package is returned to the Seller, the Contract will be considered terminated and the Purchase Order will be cancelled pursuant to art. 1456 of the Italian Civil Code. Once the Contract has been terminated, the Seller will proceed to refund the amount paid by the Customer, minus the costs of the unsuccessful delivery of the order, the costs of returning the order to the Seller, the costs of storing the order, the administrative and management costs of the order equal to 10% of the value of the order. The termination of the Contract and the amount of the refund will be communicated to the Customer by email. The refund amount will be credited to the same means or payment solution used by the Customer for the purchase, after checking the integrity of the Product. 6.2.4 Please note that storage costs depend on the courier. These costs are calculated starting from the day after the failed delivery or after fifteen (15) days of availability of the Products. 6.2.5 In the event that, before the expiry of the term therefore (15) days, the Customer requests to receive the Order again, the Seller will proceed with the new delivery, after charging, in addition to the costs of the same, the costs of returning the Products to the Seller. 6.2.6 The Seller cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the Customer (incomplete or incorrect address, incorrect telephone number, etc.).
Furthermore, the Seller cannot be held responsible for any damage that may occur to the Products after delivery to the carrier responsible for transporting them, nor for delays in delivery attributable to the latter .

6.3 Delivery time

6.3.1 For products in stock, the order is processed immediately after payment with shipping and delivery within 1/2 working days. For products made to order, the order is processed immediately, while delivery has a variable waiting time based on the type of product, the color, the manufacturing company, etc. 6.3.2 It is specified that for products made to order the average delivery time generally expected is approximately 20 working days to our warehouse with shipping and delivery within 1/2 working days to the indicated address. The delivery times indicated in the product listings are purely indicative. 6.3.3 In any case, if it is impossible to meet the aforementioned deadline for reasons not attributable to the Seller, but to the availability of the supplier and the manufacturer, the Seller will send written communication to the Customer, who will have the right to:
a) cancel the Order and be refunded for any amount already paid b) change the ordered Product c) wait further even beyond the times indicated in the following point 6.3.1. 6.3.4 In the event that the Consumer requests the cancellation of the Order pursuant to the provisions of paragraph 6.3.3 letter 1), the refund will be made as quickly as possible and in any case within 14 days from the date of receipt of the communication requesting the refund and credited to the means or payment solution used by the same for the purchase.
7. TRANSFER OF RISKS AND DAMAGES DURING TRANSPORT

7.1 The Seller is released, and therefore will not be liable for the loss or damage of the products subject to the Order, at the time of delivery of the same carrier. The Consumer's rights towards the carrier remain intact if the loss or damage to the product is attributable to the latter. During the withdrawal period mentioned in the following article 8, the Customer is responsible
of the object as custodian. In case of damage or destruction of the Product during the custody of the Customer, the latter will be held responsible. 7.2 Upon delivery of the goods, the Customer is required to check:
a) that the number of packages delivered corresponds to that indicated on the transport document (DDT)
b) that the packaging is intact (not wet, punctured, folded or otherwise) 7.3 Any external damage or discrepancy in the number of packages must be immediately reported in writing to the operator making the delivery, by writing " RESERVATION TO CHECK GOODS for ... (indicate the reason) " on the accompanying document that the courier will ask you to sign. For example, the Customer can write: "RESERVATION TO CHECK GOODS for damaged package" or "RESERVATION TO CHECK GOODS for failure to deliver a package", etc. 7.4 If the Customer accepts the Product and signs the transport document without making the necessary reservations referred to in point 7.3 above, he/she will not be able to subsequently claim any shortages or damages due to transport . 7.5 The complaints reported in this way must then be confirmed within seven (7) working days by sending an email to info@amohome.it. Once the Customer's email has been received, the Seller will ask the courier to open a transport damage claim. 7.6 Once the presence of transport damage has been recognised (at the sole discretion of the courier ), the Seller will arrange for the repair of the Product, order a replacement product or refund the value of the same. Any additional transport costs will be borne by the Seller. 7.7 Any report received after the deadline will not be taken into consideration. For each declaration made, the Customer assumes full responsibility for
as stated.
8. RIGHT OF WITHDRAWAL

8.1 The Consumer (cf. art. 2.1 letter d) who has purchased products through the Website has the right to withdraw from the Contract concluded with the Seller without any penalty, without specifying the reason and without prejudice to what is indicated in the following points 8.3 and 8.4, within fourteen (14) days from the date of receipt of the Product , by sending a written request by registered mail, fax or email to info@amohome.it . In the request the Customer must provide the following information: Name and surname or company name; Order reference, date and number; Indication of the items to be returned (it is sufficient to indicate the code and quantity); Bank details (IBAN and account holder) in case of payment of the order in cash to the courier or by advance bank transfer. 8.2 To exercise the right of withdrawal, the Consumer must: I - inform the seller by sending an explicit request (for example by telephone, letter sent by post, fax or email) to: Amo Home & Beauty- Via Pennina 14 - 02100 Rieti - ITALY - Tel. +39 3519340320 info@amohome.it II - Once the withdrawal notice has been received, the Seller will send an email to the Consumer indicating the recommendations for returning the goods: it is therefore recommended, after having filled out the withdrawal request, to check your email inbox (possibly also the "spam" or "junk mail" folder). If you do not receive the response email, 24 hours after the email request, please repeat the procedure. III - ship the purchased product, using a courier of your choice and at your own expense , within fourteen (14) days from the date of communication of the withdrawal, appropriately
protected and packaged in the original packaging, complete with all accessories to the following address: Amo Home & Beauty - Via Pennina 14 - 02100 Rieti - ITALY. Pursuant to art. 57, paragraph II, Consumer Code, the Consumer is responsible for the decrease in value of the goods resulting from handling them other than what is necessary based on the nature, characteristics and functioning of the goods. 8.3 To exercise the right of withdrawal, it is recommended to follow the following non-binding recommendations. It is recommended to return the product: a) without signs of use that decrease its value and prevent its resale (used products, which show signs of use other than that required by the characteristics and nature of the same, damage or dirt); b) correctly packaged in its original packaging , in perfect condition (not ruined, torn, damaged or soiled) and equipped with all its accessories, instructions for use
use, documentation and attachments. To limit damage to the original packaging, it is recommended, when possible, to place it in a second box and not to apply adhesive tapes that are not transparent to the original packaging c) by placing the order receipt/invoice on the outside of the packaging, so as to allow the customer to be identified uniquely (Order number, name, surname and address) 8.4 It is also specified that: I - the right of withdrawal is exercised with reference to the Product purchased in its entirety; it is not possible to exercise the right of withdrawal only on part of the purchased Product (e.g.: accessories, attached software, etc.) II - the shipment of the Product to the Seller, until the certificate of receipt in the warehouse of the same, is under the complete responsibility of the Consumer, who will be required to compensate the Seller for damages in the event of an accident, without prejudice to the responsibilities of the carrier. Therefore, in the event of damage or loss of the returned goods during transport, the Seller will inform the Consumer of the incident (within 5 working days of receiving the goods), to allow the latter to promptly file a complaint against the carrier chosen by him and obtain reimbursement of the value of the goods (if insured). III - The direct costs of returning the goods are borne by the consumer. 8.5 In accordance with the provisions of art. 57, paragraph 1, Consumer Code, only after receiving the Product and after having positively verified compliance with the terms and conditions for exercising the right of withdrawal as well as the substantial integrity of the Product and the packaging as specified in point 8.3, the Seller will proceed, as quickly as possible and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of the right of withdrawal, to reimburse the sums paid by the Consumer. The refund amount will be communicated via email and credited to the same means or payment solution used for the purchase. 8.6 Pursuant to art. 59, paragraph I, letters c), d) and e) of the Consumer Code, the right of withdrawal is excluded in the event that the sale concerns Products made to measure or personalized or which by their nature cannot be returned or are at risk of deterioration or rapid alteration.

9. COSTS AND DELIVERY TIMES

AMO HOME delivers products both in the territory of the Italian Republic and abroad. The site automatically calculates transport costs based on the weight of the shipment. The amount will always be communicated to you before completing the order. For further information, please contact our customer service at +393519340320

Standard shipping

For further information, please contact our customer service at +393519340320
10. LEGAL GUARANTEE OF PRODUCT CONFORMITY

10.1 Each Product sold on the Site to a Consumer buyer is covered by the Legal Guarantee of Conformity pursuant to art. 128 et seq. of Legislative Decree no. 206/2005. Therefore, the Seller is liable to the Consumer for any lack of conformity existing at the time of delivery of the product and which becomes apparent within two (2) years of such delivery. The lack of conformity must be reported to the Seller, under penalty of forfeiture of the guarantee, within two (2) months of the date on which it is discovered . 10.2 There is a lack of conformity when the purchased Product: a) is not suitable for the use for which goods of the same type are normally used b) does not conform to the description given by the seller and does not possess the qualities of the goods that the seller has presented to the consumer as a sample or model c) does not have the usual qualities and performances of goods of the same type, which the consumer can reasonably expect, also taking into account the declarations made in advertising or on the labelling d) is not suitable for the particular use desired by the consumer and which was brought to the attention of the seller at the time of conclusion of the contract and which the seller has accepted also by conclusive facts 10.3 Unless proven otherwise, it is presumed that the lack of conformity which becomes apparent within six (6) months of delivery of the Product already existed on that date, unless this hypothesis is incompatible with the nature of the Product or with the nature of the lack of conformity. Starting from the seventh month following delivery of the Product, it will instead be the Consumer's responsibility to prove that the lack of conformity already existed at the time of delivery of the same. 10.4 Products repaired, modified or in any way altered by the Consumer are also excluded from the legal guarantee of conformity. 10.5 In the event of a lack of conformity duly reported within the terms set out in point 10.2 above, the Consumer has the right: a) primarily: to the free repair or replacement of the Product, at his choice, unless the remedy requested is objectively impossible or excessively onerous compared to the other for the Seller and, therefore, in the specific case, considering the type of sale, to replacement, where this is possible in relation to the number of copies still available for sale b) secondarily: to the reduction of the price or termination of the contract, at his choice. However, this is the case in which the repair or replacement is impossible or excessively onerous, or if the repair or replacement has not been carried out within a reasonable time frame or the repair or replacement previously carried out has caused significant inconvenience to the Consumer. 10.6 The remedy requested is excessively burdensome if it imposes unreasonable costs on the Seller in comparison with alternative remedies that can be pursued, taking into account (I) the value that the Product would have if there were no lack of conformity; (II) the extent of the lack of conformity; (III) the possibility that the alternative remedy can be pursued without significant inconvenience for the Consumer 10.7 In no event may the Seller be held liable for failure to comply with any of the obligations arising from these General Conditions of Sale, in the event that the failure to comply is caused by chance and/or force majeure.

11. COMMUNICATIONS

11.1 Any communication or dispute, unless otherwise established, must be made by email to info@amohome.it or by registered letter with acknowledgement of receipt to the address of the Seller Amo Home, 02100 Rieti (Italy), Via Pennina 14.

12. USE OF THE SITE

12.1 The product descriptions and images on the site correspond to what was made available by the Seller's suppliers to the Seller himself. The photographs and presentation videos of the
Products accompanying the descriptive information are published on the Site for descriptive purposes, taking into account the fact that the quality of the images, including an exact display of the color variations, may depend on the software and IT tools used by the Customer when viewing the Site itself. The Seller assumes no responsibility for problems caused to the customer by the use of the Site and the technologies used, as they are not dependent on its will.
13. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

13.1 The Seller informs that the Site, as well as all trademarks and distinctive signs used in relation to the sale of the Products offered, are protected by applicable intellectual and industrial property rights and that any type of reproduction, communication, distribution, publication, alteration or transformation is prohibited, in any form and for any purpose. The Seller reserves the right to take legal action to protect these aspects. The Seller assumes no responsibility for the trademarks and other distinctive signs that appear on the Products it markets on the Site, with respect to which the Customer does not acquire any rights following the conclusion of the Contract.
14. PERSONAL DATA PROTECTION

14.1 The Seller is the owner of the personal data collected at the time of registration on the Site, as well as those subsequently communicated at the time of purchase by the Customer, with the exception of the data relating to the payment procedure for which reference is made to the banking institutions through which the transaction takes place. For information relating to the processing of personal data, including the rights
pursuant to art. 7 of Legislative Decree 196/03, please refer to the Privacy Policy.
15. EXCLUSION OF LIABILITY IN CASE OF FORCE MAJEURE

15.1 In no event shall the Seller be held liable for failure to comply with any of its obligations under these General Conditions of Sale in the event that the failure to comply is caused by unforeseeable circumstances and/or force majeure, including, by way of example only, natural disasters, terrorist acts, network malfunctions and/or blackouts.
16. APPLICABLE LAW, JURISDICTION AND DISPUTE RESOLUTION

16.1 This Sales Agreement between the Customer and the Seller is governed by Italian law and, in particular, by the Consumer Code - and subsequent amendments, and by Legislative Decree no. 70/2003 and subsequent amendments. 16.2 For any dispute concerning the General Conditions, the Court of the location indicated by the Customer as his/her residence or domicile will be competent, if located in the territory of the Italian State, in all other cases, the territorial jurisdiction is exclusively that of the Court of Rieti.
16.3 Pursuant to art. 141- sexies of the Consumer Code and Regulation no. 524/2013, the European Customer is informed that in the event of a dispute, he/she may submit a complaint via the European Union ODR platform, which can be reached at the following link http://ec.europa.eu/consumers/odr/ (the
platform will be operational from 15 February 2016). The ODR platform is an access point for Customers who wish to resolve disputes arising from online sales or service contracts out of court. To this end, we inform you that the email address of AMO HOME is info@amohome.it
17. MISCELLANEOUS

17.1 These General Conditions of Sale define the terms and conditions that apply to the Customer when purchasing the Products on the site. Should the Customer require clarifications on this matter, he/she may contact the Seller directly by sending an email to info@amohome.it 17.2 The Customer is invited to save or print a copy of these General Conditions of Sale before proceeding.
when sending the Order. 17.3 The regulatory provisions referred to in these General Conditions of Sale can also be consulted on the Internet at the following addresses:
18. Consumer Code (Legislative Decree no. 206/2005), in CHAPTER I of Title III Section II and III, of “Contractual Information for the Consumer and Right of Withdrawal in Distance Contracts and Contracts Negotiated Outside of Commercial Premises” (articles 49 - 67)
Consumer Code (Legislative Decree no. 206/2005), section II Distance contracts (articles 50 - 67); for withdrawal consult Part III, Title III, Chapter I Section II, for online dispute resolution refer to Part V Title II-bis
http://www.normattiva.it/uri-res/N2Ls?urn:nir:stato:decreto.legislativo:2005-09-06;206!vig=
http://www.gazzetta ufficio.biz/atti/2014/20140058/sommario.htm

Rules on electronic commerce (Legislative Decree no.
70/2003)
http://www.parlamento.it/leggi/deleghe/03070dl.htm

Privacy Policy
http://www.garanteprivacy.it/garante/doc.jsp?ID=722132

For more information on the Online Dispute Resolution procedure, please consult the following websites: European Commission: http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/adr-odr/index_it.htm